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What Do Consultants Do?

Defining Service

The Learning Organization

Demystifying Training Design

Job Descriptions: Dead Wood or Living Tools?

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Conducting Effective
Employee Orientations

Beyond Training

Seeing Things from the Customer's Perspective

Understanding Employee Drives and Motivations

Cross-Training as a Motivator

How can I motivate my Employees?

Managers & Supervisors
Expected to Create a
Motivated Team
 

Think Strawberries
A lesson in creative management,
employee training and sales!

"If" by Rudyard Kipling,
wise words of advice

Networking on the Net

Your Electronic Signature As A Marketing Tool

Marketing Your Business
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Achieving Goals Through Training & Development

Energize Your Team

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Most Workshops are broken down into modules for easy adaptation to client needs
NOTE:  
If you are a Training Provider or a Company who provides training for your own clients, wishing to use material to be adapted by us for your clients, you can always contact us with such requests.  Please provide complete details when contacting us for this purpose to facilitate communication between our two companies. _________________________________

Workshops for Managers and Supervisors:
 

Growing Your Business through Customer Service Excellence

Organizing Customer-Driven Operations

Planning & Organizing a Customer Satisfaction Strategy

Training and Managing Your People Successfully

Designing & Delivering Training

Ensuring High Employee Motivation

Writing Effective Job Descriptions and Performance Evaluations
 

Seminars for Employees:

Serving Customers with Care

Planning your Hospitality Career

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Operational Consulting and Support

personalized problem-solving and project assistance
 

Writing of Organizational and Training Tools

Policies, Procedures, Job Descriptions, Evaluation Tools
 

Mystery Shopping and Customer Surveys

to help you monitor performance

and customer satisfaction

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Career Counseling and all Other Personal Advice:  
Any person seeking such advice can avail himself or herself of our Career and Professional Counseling Service.  There is no time to continue answering individual questions be it from people wishing to receive personal career counseling or from people wishing to become Hospitality, Human Resources or Customer Service Consultants.  Please respect our time.  You may avail yourself of our Quick Advice service for a short consultation.  Also available: Resume Upgrade service which involves general career counseling.

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Contact:   
Claire Belilos, CHIC Hospitality Consulting Services
#2007-1011 Beach Avenue Vancouver, B.C. V6E1T8, Canada
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